Airbnb Welcome Book Examples by Property Type

These are archetypes, not copied from real listings. Use them to decide what belongs in your guide — then trim anything your guests never ask about.

Minimal city apartment (1–2 guests, self check-in)

Guest profile: Weekend breaks, carry-on luggage, late trains.

Must-have sections:

• Wi-Fi (first screen)
• Metro/tram from airport
• Street parking rules or nearest garage
• Lockbox photos
• Rubbish chute location (EU flats love complicated recycling)
• One dinner recommendation walking distance

Skip: Lengthy appliance manuals, 20-page local history.

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Family holiday home (kids, week-long stay)

Guest profile: Supermarket runs, laundry, rainy-day plans.

Must-have sections:

• High chair / cot setup if provided
• Washer + drying rack
• Nearest playground and pharmacy
• TV/streaming login policy (your account or theirs?)
• BBQ or garden rules
• Emergency GP / paediatric line region-appropriate

Tone: Friendly, practical — parents are already managing enough.

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Beach villa (summer, international guests)

Guest profile: Sun, pool, language mix.

Must-have sections:

• Pool rules and cleaning schedule if shared
• Beach gear location (umbrellas, chairs)
• Sun + water safety note (flags, currents — no fake stats, just “check local flag system”)
• AC usage (many guests from cooler climates overcool or leave doors open)
• Taxi vs rental car for day trips
• Second language section if you host DE/EN/FR mix

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Mountain cabin (winter, weather-dependent)

Guest profile: First time in snow, anxious about heating.

Must-have sections:

• Heating system — simple steps, forbidden practices
• Snow tyres / chain law pointer (link official source for your country)
• Where to store wet boots
• Nearest grocery if storm closes roads
• Power cut: torch location, no BBQ indoors

Skip: Urban nightlife tips.

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Boutique B&B (breakfast, host on site)

Guest profile: Expects personal touch, less self-service.

Must-have sections:

• Breakfast hours and dietary notes
• Quiet corridors after [time]
• How to reach host vs self-help for minor things
• Still include Wi-Fi and checkout — even hosted stays get technical questions

Digital guide complements conversation; it does not replace good morning greetings.

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Luxury property (high expectations)

Guest profile: Pays for polish, notices inconsistencies.

Must-have sections:

• Concierge-style local calendar (art, reservations you can actually help with)
• Smart home basics (shades, sound, pool heat) with short instructions
• House staff boundaries if applicable
• Discretion / privacy notes

Design: Calm typography, professional photos — matches brand promise.

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How to use these examples

1. Pick the closest type.
2. Copy section headings into your draft.
3. Delete half — luxury of editing down.
4. Run the checklist once.

Then build the guide and avoid the common welcome book mistakes that make even good content unusable.