Wi-Fi Information Guests Always Ask For

“What's the Wi-Fi?” is often “I can't find it written anywhere obvious.” Fix placement first; add detail second.

The minimum (non-negotiable)

• Network name (SSID) — exact spelling, case matters
• Password — distinguish 0 vs O, 1 vs l if your password is cruel
• Where written — top of guest guide, not buried under “Appliances”

Worth adding (saves messages)

Router location

“Hallway cupboard, white box with blue lights.” Helps when you ask them to reboot.

Guest network vs main network

If your router supports a guest SSID, use it — limits access to your personal LAN. Explain which to join.

Weak-signal areas

“Bedroom at back may be weak — best signal in living room.” Sets expectations before complaints.

Simple troubleshooting

1. Toggle aeroplane mode off/on
2. Forget network, reconnect
3. Unplug router 10 seconds, plug back (photo of plug)
4. Text host if still down

Device limits

Some rural routers struggle with 8 devices — mention if you know yours does.

QR Wi-Fi connect

On supported platforms/routers, QR lets guests join without typing — great for international keyboards.

Where to communicate Wi-Fi

Channel	When
Digital guide	Canonical source
Message on arrival	Repeat once
Sticker near router	Optional backup
Printed card	Only SSID/password if digital fails

Keep all pointing to the same password — version drift causes rage.

Security habits

• Change password if ex-guests could still have it (long-stay rotations)
• Do not use your personal banking password as Wi-Fi password (it happens)
• Guest network for short stays in mixed-use homes

European rental realities

• Thick stone walls in older flats — honesty about signal beats marketing
• Fibre vs DSL — if upload is slow, say so; remote workers adjust
• Neighbourhood congestion in dense cities — “evenings may be slower”

Wi-Fi sits inside broader check-in instructions. Getting it right removes a surprising share of repetitive questions.

Tools like Guestlane let you pin a Wi-Fi section high in the guide and regenerate QR cards when you rebrand — the content principles stay the same on any platform.